The 6 Secrets to Motivating Under Performing Staff

  • 19/11/2015
  • Dave Rigby
  • Performance Improvement

A client of ours approached us for general advice when faced with under-performing staff.  Aside from a few current issues, they wanted to know what they should be doing longer term so that the occasions where formal action is needed are few and far between. 

Our advice? Read on...

1.  Reward Employees for a Job Well Done

First and foremost, employees need to feel that they are appreciated for what they achieve.  Rewarding for good performance will boost morale and …

Are CVs worth the paper they are written on?

  • 19/11/2015
  • Dave Rigby
  • Recruitment

We always want to find the right balance between making sure the application process doesn't put candidates off, whilst making sure we get the right amount of information to make good shortlisting decisions.

We've probably all encountered interviews where we are asking people about the information in their CVs, such as their role as 'Head of something' or 'such and such Manager' when it becomes apparent that actually the candidate wasn't quite at the level they have claimed to be. You then …


  • 19/11/2015
  • Dave Rigby
  • Retaining Staff

Moving on to pastures new can be a great thing for most people. They've been in a job long enough, they're going stale, they've run out of challenges, or they simply feel they are not valued or taken seriously by their manager. So, off they trot to their new role.

As their manager, regardless of your personal thoughts about the situation, make sure you get to the bottom of the reason they are going, before they've gone!

Even if you think you know the reason, make sure you ask. And even …

8 Ways to Demotivate Your Staff

  • 11/11/2015
  • Dave Rigby
  • Retention

We've collected a few examples over the years of practices we've seen in organisations which have led to some real disgruntled staff. (Please be assured - we aren't suggesting you do any of these: it's more that you have a read and hope that you aren't already putting any of these into practice...)

1.  Take away their voice. We aren't referring to surgical vocal chord removal here. We are referring to the practice of not allowing staff to have access to senior colleagues in the …

What to Include in your Job Adverts

  • 23/10/2015
  • Dave Rigby
  • Recruiters: Getting It Right

Whether you are advertising your vacancy online, or in the press, if you want a positive response to your advert (and no timewasting – on both sides), then there are some things you really should include, especially if there is no supporting documentation such as a detailed Job Description or Person Specification:

Job Title: Yes it goes without saying, but make sure it’s one people can understand! (We’ve seen some very confusing ones in the last few months!!)

Job …

Probation, trial period or fixed term contract: which is best?

  • 20/10/2015
  • Dave Rigby
  • Recruitment - Getting It Right

You’ve made the decision to advertise a job, but you know that a critical issue in the appointment of whoever you choose is that they deliver the goods, otherwise their appointment isn’t a good use of company cash. Whether that’s about meeting targets quickly, delivering the sales income they need to, or turning your business around, it’s all about setting, monitoring and meeting objectives.

What’s the Right Option for You?

Well, whichever the option, make …

Securing the Best Talent

  • 19/10/2015
  • Dave Rigby
  • Attracting Candidates

As recruiters, we all want to hire the best people possible, and we all know it’s not easy.  Many think it’s all about offering the highest amount of cash possible to entice people away from the competition, but there’s so much more than money to think about - things that can make a major difference to your recruitment. 

Here are some pointers for the things we know are truly important:

Career Development and Progression Opportunities

People in the market …

We see lots of vacancies advertised where salary detail is missing, or replaced by words like ‘Competitive’,  ‘DOE’, ‘Market Leading’ and so on. Many candidates wonder why, and some are left thinking there’s a negative reason behind this.  We thought it might be useful to explain some of the facts that influence recruiters’ thinking:

Why Publish?

You’ll find that many public sector employers like the Civil Service, Local …

Preventing Discrimination in Recruitment

  • 06/10/2015
  • Dave Rigby
  • Things You Shouldn't Ask Candidates At Interview

It’s very easy to slip into informal conversation mode during job interviews when things are going well, and when that happens, it’s just as easy to start asking questions that you wouldn’t have planned to on a formal basis.

Watch out!

There are some things you just can’t ask your candidates during a job interview and they are mainly in relation to ‘protected characteristics’.

As a gentle reminder, here are the protected characteristics you …

Keeping Your Candidates Happy - Even When There's Bad News....

  • 14/09/2015
  • Dave Rigby
  • Making Sure You Give Feedback.....

Keeping your Candidates Happy – Even when there’s bad news.

Us employers have difficult decisions to make when we’re recruiting: who to shortlist and interview, and who to hire. Recruitment can be a tough process, and it’s just as tough for the candidates searching for their next career move, or their first rung on the ladder.

In my experience managing a Jobs Board, I hear from candidates who are excited about a potential new role, but are dismayed when they …